Lighting Design Conditions of Engagement


Please note our design process is available in stages, to obtain the complete design cover you must include our design stage 3-4. vi-xiii, this brings the elements of concept, design and control together, ensuring the design works as planned.

The construction drawing and schematic denotes completion of design and acceptance by the customer, any change to this is measured by variations.

Design Fees will be chargeable either on an agreed amount or an hourly rate depending on the size and complexity of a project as detailed in our Lighting Design Fee Proposal.

On acceptance of a Lighting Design Fee Proposal  by a client,  fees become payable in advance of design work commencing and implies acceptance of these Conditions of Engagement.

Changes after final design sign off may occur due to unforeseen construction issues and/or client  decisions.  If these require amendments to plans and quotations, a charge will be made on an hourly basis for any extra works entailed at the rate quoted in the Fee Proposal

Where a Lighting Design incorporates lighting control / dimming, time on site will be estimated based on the wiring being installed as per Lightmaster’s recommendation and/or specific Wiring Document provided.    Where a different method of wiring installation is employed Lightmaster Direct cannot guarantee that the light fittings / lighting control will function as intended.  In this instance if Lightmaster Direct Ltd Technicians are required on site to advise upon remedial action to be taken, such time will be chargeable on an hourly basis.

Lightmaster Design quotations for light fittings are specific to the lighting design.  Lightmaster Direct Ltd can take no responsibility for the subsequent result of the project if other products are used.

Quotations and Plans are valid for a period of 3 months.   Should an exceptional delay occur on a project it may be necessary to update the Quotations.

Support as per Stages 3 and 4 of the Design Service Fee Proposal, where taken, may be withheld in the event that any other monies due to Lightmaster Direct Ltd for product supply are overdue for payment according to the terms of invoicing

In the event that the full Design Service is not progressed with and the project proceeds on a product supply only basis, our Standard Terms and Conditions for Product Supply would then apply.


Value Added Tax will be chargeable at the current rate where applicable.


Lightmaster Direct Ltd carries Combined Public and Employers Liability Insurance and Professional Indemnity Insurance. We administer our own Health and safety policy, copies of current policies can be viewed upon request. We cannot accept any liability for consequential loss.


Copyright on all designs, documentation and drawings prepared by Lightmaster Direct Ltd shall, unless otherwise agreed in writing, remain the property of Lightmaster Direct Ltd and cannot be replicated on other projects without the agreement in writing of Lightmaster Direct Ltd.


If any dispute arises in connection with this agreement, directors or other senior representatives of the parties with authority to settle the dispute will meet in a good effort to resolve the dispute.  If the dispute is not resolved at that meeting, the parties will attempt to settle it by use of the Lighting Association Mediation Service.

No party may commence any court proceedings / arbitration in relation to any dispute arising out of this agreement until it has attempted to settle the dispute by mediation and either the mediation has terminated or the other party has failed to participate in the mediation, provided that the right to issue proceedings is not prejudiced by a delay.

Drawing Issue stages                                                                                 Financial Stages

Pre appointment – Stage 1                                                                                                                  

Concept Design – Stage 2 i-v                                                                   Estimate

Technical Design – Stage 3 vi-x                                                               Quotation

System Architecture – Stage 4 xi-xii                                                       Quotation

Tender xiii                                                                                                    Final Design and Quotation

Supply Stage

Order Acceptance – Stage 5                                                                    Invoice

Basic delivery

Service level 1                                                                                              Service 1 Invoice

Service level 2                                                                                              Service 2 Invoice

Construction – Stage 6                                                                              Statement-Delivery notes

Construction Variations Stage 6                                                             Quotation, Credit – Final reconciliation

Post Completion – Stage 7                                                                       Service and Warranty

Our Ethos

Light is Life

Experience a better quality of life whether at work, rest or play.

Lightmaster Direct