When you make an initial enquiry to Lightmaster, you’ll initially meet one of our sales consultants. It’s their job to take a look at your project, access your requirements and briefly discuss your budget before helping you decide what level of design service you want to undertake:
Full Lighting design – after your initial meeting, your sales consultant will draw up a lighting design fee based on the size of the project and the level of control required. They will then pass on your project to one of our lighting designers, who will create a concept design based on your initial brief. The technical team will also be working on the control elements of your project. You will receive detailed drawings and wiring schematics to hand over to your electricians and your designer will be available to provide telephone and on-site assistance should you need it. If you have opted for a control system such as Philips Dynalite, our technical authority will come to site and program the switches to create different scenes within your home.
Design Specification – if your project is just one room or a basic lighting design with no control, it may be that the sales consultants can take on the project themselves. Instead of a design fee, you will pay an hourly fee for the consultant’s time. They will produce a basic drawing with fitting positions and a presenter of the fittings we would supply.
Product Specification – if you don’t need a design element, our consultants can simply suggest and supply suitable light fittings for your project. There is no hourly charge for this as it is a very quick process, usually covered in the initial consultation followed up by a presenter of fittings and a quotation if you decide to go ahead. If additional meetings are needed, there may be a charge for travel if your site is more than 25 miles from either of our Lightmaster Offices in Warwickshire or Devon.
With any of the above services, it’s not compulsory that you choose to purchase the fittings themselves through Lightmaster. However, especially with the full lighting design, you might need to consider the effect of swapping fittings. Between them, our designers have been working on lighting designs for over a century and they are very careful in their fitting selection. A lower quality fitting will likely change the effect the designer was trying to create. This is especially true when working with LED’s – our fittings are all tested and comply with current building regulations as well as being consistent across the board with colour temperatures and beam angles. Cheaper fittings will not have the same quality assurances and so you could end up with varying light levels.